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I need to talk about my payment plan with The Career Academy, who do I contact?

All payment-related queries are managed by The Career Academy (TCA).

  • Catch-Up Payment Online: paynow.debitsuccess.com (Customer ID in your DebitSuccess email)

  • Call Debitsuccess: 1800 148 848 (AU)

  • Email: collections@thecareeracademy.com

  • Ireland students: tcapayments@careeracademy.ie

  • Invoice copies: accounts@thecareeracademy.com

Once your payments are up to date, TCA will reactivate your enrolment, and your Ulleo course access will be automatically restored.

Please note: it can take up to 3 business days for payments to appear in DebitSuccess. After the payment is visible, TCA will normally reactivate your access within 1 business day.

To view The Career Academy’s Terms and Conditions please refer to https://thecareeracademy.com.au/terms-conditions/ and for their Privacy Policy please refer to https://thecareeracademy.com.au/privacy-policy.