1. Help Centre
  2. TCA Student Support FAQs

Who do I contact for what?

Topic

Contact

Sales-related questions & complaints

studentservices@thecareeracademy.com

Payment issues / overdue fees

collections@thecareeracademy.com

Beauty kit eligibility or tracking

studentservices@thecareeracademy.com

Enrolment updates / course swaps

studentservices@thecareeracademy.com

Login problems / technical issues

support@ulleo.com

LMS questions / mentor feedback

support@ulleo.com

Extensions / certificates / badges

support@ulleo.com

Cancellation requests

TCA cancellation form

General enquiries

Start with TCA – they’ll direct you