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- Help Centre
- TCA Student Support FAQs
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General FAQ's
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Getting Started
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Course FAQs
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Student Support
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Events
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Payment Support
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TCA Student Support FAQs
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UlleoX vs Full Ulleo Courses
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Learning Platform
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Detailed Course Information
- Interior Design & Decoration (General FAQ’s)
- Advanced Health & Nutrition (General FAQ’s)
- Complete Lash & Brow Mastery Certificate (General FAQ’s)
- Psychology, Mental Health Essentials & Counselling (General FAQ’s)
- Advanced Makeup Artistry (General FAQ’s)
- Photography (General FAQ’s)
- Nail Technology & Artistry (General FAQ’s)
- Landscape & Garden Design (General FAQ’s)
- Animal Health & Veterinary Care (General FAQ’s)
- Skin Health & Facial Treatments (General FAQ’s)
- UlleoX: The Art of Standup Comedy
- UlleoX: Sustainability Fundamentals
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Partnerships
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Study Tips & Guidance
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Support & Contact Information
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Bundles & Extras
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Payments, Cooling-Off & Extensions
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Other Kits
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Beauty Course Kits
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Events & Workshops
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Certificates & Digital Badges
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Course Progress
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Assignments & Activities
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Mentors & Discussion Boards
How do I pay overdue fees or update my payment plan?
All payment-related queries are managed by The Career Academy (TCA).
- Catch-Up Payment Online: paynow.debitsuccess.com (Customer ID in your DebitSuccess email)
- Call Debitsuccess: 1800 148 848 (AU)
- Email: collections@thecareeracademy.com
- Ireland students: tcapayments@careeracademy.ie
- Invoice copies: accounts@thecareeracademy.com
Once your payments are up to date, TCA will reactivate your enrolment, and your Ulleo course access will be automatically restored.
Please note: it can take up to 3 business days for payments to appear in DebitSuccess. After the payment is visible, TCA will normally reactivate your access within 1 business day.