How do I change/correct my profile information?

To update your profile, please follow these steps:

1. Sign in to Ulleo: https://my.ulleo.com/signin/

2. Click on your profile picture in the top right corner.

3. Hover over the human icon to view your profile.

4. From here, you can:

Update your name or nickname
Upload a profile picture
Add or change your cover photo

Don’t forget to click “Save Changes” once you’ve updated your information!

5. If you’d like to change the email address associated with your account, please reach out to support@ulleo.com to request this change.

Still having issues?

Ulleo (Direct)

Please contact support@ulleo.com

Online Courses Australia (OCA)

Please contact support@onlinecoursesaus.com.au

The Career Academy (TCA)

If you’d like to switch from your current course to another:

How it works

TCA will mark your current course as “cancelled” in their system.
They will then process your new enrolment.
Once complete, your Ulleo access will automatically update to reflect the new course.

How to request a change

Email studentservices@thecareeracademy.com and include:Your full name

Your current course

The course you’d like to switch into

Important to know

TCA will advise if any fees, payment plan changes, or eligibility rules apply before processing your request.
The switch may take up to 3 business days to be fully reflected in your Ulleo account.
Ulleo cannot process course changes directly — all requests must go via TCA.