How to avoid late penalty fee on my payment plan account?

You can make sure to avoid getting late fees on your payment plan by following these steps:

Making sure that your account has enough balance for your weekly or fortnightly payments,
Your payment should be on your account atleast the night before your payment schedule, *if possible, use a direct debit instead of paying through your credit card to avoid missed payments due to missing/stolen cards.
Reach out to collections@ulleo.com if you require any adjustments on your payments.