Will I be refunded if I am charged incorrectly?

If you are charged incorrectly for any reason, Ulleo will assess your individual circumstances and issue a refund if a refund is due. 

Any claim for refunds should be backed by bank statements or any evidence that will prove that the claim for refund is legitimate.

Please take note that any evidence and requests are subject to approval by the management, however, we pride ourselves on being a fair and reasonable organisation.